State Farm® Insurance Agent Layne Stoops
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Oler
July 22, 2024
5
out of
5
rating by Mike Oler
"Good service, all of the time. Very thank you much."
We responded:
"Thank you Mike! That means a lot to hear, from our customers, that we’ve done right by them! Looking forward to the next time we chat!"
Crystal Karras
July 11, 2024
5
out of
5
rating by Crystal Karras
"Savion was very helpful after a long time it seemed dealing with other companies that were well jerks but not Savion he really saved me from a head ache and they were cheaper than any of the other companies in my opinion they should be the first company that pops up when you are looking for any kind of insurance I wish I would have called them first it would have saved me alot of hassle thank you and it was cool talking with you too 🥰 he really made a stressful thing not so stressful sprinkled with great conversation I really appreciate it thank you. I have been with them a couple of years now and they are great and great to work with I have had them for almost 3 years and they are awesome and I couldn’t ask for a better insurance company they are always easy to Beal with"
We responded:
"Appreciate the review Crystal. And, while this team member is no longer with us, it's touching to see that he was such a support for you while he was here! "
Elizabeth Hollingsworth
July 11, 2024
5
out of
5
rating by Elizabeth Hollingsworth
"A very competent and friendly agent and very good rates! Switched over from progressive and I will never go back to them.thank you Layne stoops and to all your associates"
We responded:
"That means a lot Elizabeth, thank you for your loyalty to myself and my team! We've all enjoyed working with you in the past, and look forward to years together in the future! "
Tamra Duncan
July 2, 2024
5
out of
5
rating by Tamra Duncan
"Great team! Recommend them highly!!"
Angela Carpenter
June 23, 2024
5
out of
5
rating by Angela Carpenter
"The team is great to work with."
We responded:
"Thanks Angie! That means so much! "
Michael Admire
June 17, 2024
5
out of
5
rating by Michael Admire
"That are always very nice and helpful. I really like them."
Gina Bauer
April 19, 2024
5
out of
5
rating by Gina Bauer
"Keri was excellent with helping me understand what I was signing up for and answering all of my questions. She made switching insurance quick and easy."
We responded:
"Gina, Thank you for taking the time to leave such a positive review of your experience with Keri at Layne Stoops - State Farm. We are thrilled to hear that she was able to assist you in understanding your new insurance policy and address all of your questions. At our agency, we strive to provide exceptional customer service, and we are glad to know that Keri made the process of switching insurance quick and easy for you. We will be sure to pass along your kind words to her, as she will be thrilled to hear that her efforts were appreciated. We truly value your business and appreciate you choosing our agency for your insurance needs. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you again for your feedback, and we hope to continue serving you in the future. Best regards, Layne Agent"
Shayla Mueller
April 5, 2024
5
out of
5
rating by Shayla Mueller
"My husband and I got auto insurance for multiple vehicles, homeowners insurance and life insurance and Layne was awesome! He had multiple quotes ready for us when we got there, and spent hours helping get everything figured out and explainingall the things. Very personable and I will absolutely recommend him to others. He also has a pretty awesome beard (husband's comment)."
We responded:
"Shayla, thank you for such an awesome review! I am so happy I could help with all of your policies! And your husband is right my beard is pretty awesome! "
Timothy Miller
January 26, 2024
5
out of
5
rating by Timothy Miller
"Lane Steve State Farm Insurance is a fantastic place to get your insurance they are very helpful people"
We responded:
"Timothy, thank you for the awesome review! "
Judith D
July 11, 2023
5
out of
5
rating by Judith D
"Had the opportunity to sit and chat with Layne while we adjusted my insurance. Seems like a genuinely friendly, caring agent. Highly recommend."
We responded:
" Hi Judith, Thank you so much for taking the time to leave a review about your experience with Layne at our agency. We truly appreciate your kind words and are delighted to hear that you found Layne to be a genuinely friendly and caring agent. At our agency, we strive to provide excellent customer service and make sure that our clients feel comfortable and well taken care of during the insurance adjustment process. Layne is an exceptional agent who goes above and beyond to assist our customers, and we are thrilled that their efforts resonated with you. Your recommendation means a lot to us, and we are grateful for your trust in our services. Should you or anyone you know require further assistance with insurance matters, please don't hesitate to reach out. We're here to help. Once again, thank you for your support and for choosing our agency. We look forward to serving you in the future. Kindly, Layne Stoops - State Farm Team"
Heath Horton
March 29, 2023
5
out of
5
rating by Heath Horton
"Layne and his team have been amazing! They know my name when I come in and call and are extremely responsive to my needs. Very highly recommend!"
We responded:
"Heath, Thank you for taking the time to write this review about your experience working with Layne and his team. We are thrilled to hear that you had a positive experience and appreciate your kind words about the service you received. At our agency, we strive to provide the highest level of customer service possible and it is always rewarding to hear when we are succeeding in our efforts. We believe in building strong relationships with our clients and it sounds like we were able to achieve that with you. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you again for your recommendation, and we look forward to working with you in the future. "
AnJanette DeWeese
March 26, 2023
5
out of
5
rating by AnJanette DeWeese
"Layne Stoops and associates are the absolute best! We have auto, home, and life insurance with them and every interaction has been easy, friendly, and professional."
We responded:
"Thank you AnJanette! That means a lot to us. Also, you're family has been so fun to work with! Say hi to them for us! "
Lee Bettcher
March 24, 2023
5
out of
5
rating by Lee Bettcher
"Quick response to questions, can speak with Layne or Lenea when requested"
We responded:
"Thanks Lee! We've enjoyed working with you as well! Hope you're doing well! "
Patrick Dubois
March 22, 2023
5
out of
5
rating by Patrick Dubois
"Awesome people and alway willing to talk with me and answer my questions."
We responded:
"Hey Patrick! Thanks for your review! I'm glad you feel heard and taken care of by my team. I hope you're having a wonderful day! "
Steve B
March 21, 2023
5
out of
5
rating by Steve B
"Layne is great to work with and makes everything simple and easy!!! Recommend highly to anyone looking for friendly, professional insurance."
We responded:
"We appreciate your 5* Review!! Thank you!"
Paul Cartwright
March 17, 2023
5
out of
5
rating by Paul Cartwright
"This office has always gone above and beyond to assist me with my insurance needs as well as much more!"
We responded:
"That means so much to us Paul! Thank you for sharing your positive experience with my team and me!"
Wendy Battleson
March 15, 2023
5
out of
5
rating by Wendy Battleson
"Very friendly and always there to answer any questions. I'm so glad I switched to Lane Stoops State Farm. They have the best rates"
We responded:
"That's so nice Wendy! We're thrilled you put your trust in our team as well and made the switch to State Farm! "
pamela borromeo
March 15, 2023
5
out of
5
rating by pamela borromeo
"They were very friendly. Got my quotes and answered all my questions. Even though I asked alot of questions they were patient and walked me through everything to make me feel comfortable."
We responded:
"Hey Pamela! We're always up for any questions you have!! That's why we're here, to provide peace of mind for all things insurance. Thanks for the kind words! "
yordy garcia
November 19, 2022
5
out of
5
rating by yordy garcia
"Recently I have moved to Boise Idaho from Cheney Washington. In the process I needed to edit my renters insurance through State Farm. On the phone Aaron Shain gave me the most enthusiastic and memorable customer experience. He guided me through the process of creating a new policy and even aided me in making the best decision for my new needs. Thank you so much Aaron I really appreciate all the help you lend. Couldn’t recommend this branch more."
We responded:
"I'll be sure to pass that along to Aaron, Yordy! Thank you for placing your trust in my team, and I'm thrilled to see they're taking such good care of you! "
Cheryl Stoops
October 28, 2022
5
out of
5
rating by Cheryl Stoops
"Layne has always looked out for my best interests and made sure that I had the best product for me. I feel like he truly cares about his clients and their individual needs."
We responded:
"Thanks mom ;). As always, I appreciate the review and kind words! It's always my priority for the customers, whether related or now, have a wonderful experience and find the best products for their specific situation."
T S
July 27, 2022
5
out of
5
rating by T S
"Great help when i had to transfer everything over when i moved to Cheney"
We responded:
"So happy you've had a great experience with your move to the area, and working with my team! "
Cody Swartz
July 27, 2022
4
out of
5
rating by Cody Swartz
"Called to get my car insured. Discussed every option available to me and made sure I understood them and helped figure out what fit best for me. Also got renters insurance tacked on for just a few extra bucks."
We responded:
"Hey Cody, I'm glad my team took care of you, and place the right insurance on your home and vehicle! If there's anything we can do for you, don't hesitate to give us a call or stop by my office! "
Hiram Lucky
July 26, 2022
5
out of
5
rating by Hiram Lucky
"I’m just glad I choose State Farm, Very helpful peoples. And like thet said “Like a good neighbor State Farm is there” they really mean it."
We responded:
"That means so much, Hiram! We're aim to be the local support all our customers need. It's always nice to see that my team is living up to those standards! "
Sabrina Culp
July 7, 2022
5
out of
5
rating by Sabrina Culp
"Layne is an amazing agent to work with."
We responded:
"I'm honored to be your agent Sabrina! Thank you for putting your faith in me and my team! "
Rasputin's Liver
June 23, 2022
5
out of
5
rating by Rasputin's Liver
"In the time I've been insured by this branch of State Farm the folks've been very courteous, conscientious and quick in their service. No complaints here. 👍😀👌"
We responded:
"That's so great to hear! I'm thrilled to see my team meeting all my customers needs and exceeding expectations! "